Shipping Information

We offer worldwide shipping

Lightshop offers worldwide shipping to most countries. We hope that you find shopping at Lightshop quick, easy and comfortable. If you have any questions, please don’t hesitate to contact our customer service at [email protected].

Shipping cost and delivery time

We have selected DHL Parcel as our primary shipping partner due to its reliable and efficient service. For certain destinations we offer an express service, operated by UPS. The shipping cost for your order depends on the destination, as well as on the order value. Please find current shipping information, costs and delivery times at the checkout.

Prices for residents outside the European Union

If you are accessing our website from outside the European Union, or your computer or server is located in a country outside of the European Union, the prices on our website are shown with the VAT/Sales Tax excluded. You pay the applicable import taxes and customs fee according to your country’s policy when your order is delivered.

This does not apply for orders to Norway, Switzerland and the United Kingdom. Prices for British, Swiss and Norwegian customers include VAT and there will not be any additional customs charges.

You may also be charged an administrative fee by the shipping company. For residents outside the European Union the prices are presented in USD, with the exception of Switzerland, Canada and Australia. Prices in Switzerland is presented in CHF, prices in Canada are shown in CAD and prices in Australia are shown in AUD.

Contact your country's customs office if you need more information on the customs rates and other information regarding imports.

Complete list of countries we ship to:

Albania, Australia, Austria, Belgium, Bosnia Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong , Hungary, Iceland, Ireland, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxemburg , Macao SAR, Macedonia, Malaysia, Monaco , Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom*, United States.

Delivery times are calculated from the date the order is shipped from our warehouse. We have a contiunous dialog with our shipping partners to find the best and fastest possible route to you. To find out the estimated time of delivery, see current information in the checkout. Is your country not listed? Please contact our customer service. 

*Please note since Brexit, parcels going to the UK need to go through customs. Due to this some parcels may experience longer transit times.