Customer Service

We're here to make sure your experience is extraordinary. From the moment you see something you like, to the moment it finds its place in your home - we help you create the perfect lighting in your home.

It's only natural that questions will arise along the way, and whether you're wondering about differences in table lamps, what lamps to use outdoor or how long the delivery time is for a specific product, we're more than happy to help you from start to finish. We are here when you need us!

Is your question regarding an order? Please include your order number in your message for easier processing.

Email

• [email protected]
• If it concerns a return or a complaint, register in our portal here.
• You can send us an email any time of the day.

Phone

• +441174565495
• Monday - Friday 08:00 - 15:45

Chat

• Chat with us through our site, by clicking the chat icon on the bottom right of the screen.
• Monday - Friday 08:00 - 15:45

Looking to cancel an order, or arrange a part delivery?

On My Pages you can easily choose to cancel your order, or arrange for the in-stock items to be sent as soon as possible.

Returns & Claims:

Do you need to return your order or want to make a complaint about a product? Register your return or claim in our Return portal.